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Terms of Service

Effective May 30, 2026

These Terms of Service ("Terms") govern your use of the Drinq Box Rewards loyalty program ("Program") operated by DRINQ BOX LLC ("Drinq Box," "we," "us," or "our"), a mobile specialty beverage trailer located in Sioux City, Iowa.

By creating an account or using the Program, you agree to these Terms, including the Arbitration Agreement and Class-Action Waiver in Section 9. If you do not agree, please do not use the Program.

1. Account Creation & Eligibility

To participate, you must provide a valid U.S. mobile phone number. We will send a one-time verification code via SMS to confirm your number. One account per phone number. You must be at least 13 years old to create an account.

2. SMS Communications

We send two kinds of text messages, and you control them separately:

  • Account & transactional texts — login verification codes, receipts, and Bolts/rewards confirmations. These are part of the service you signed up for. Message frequency varies.
  • Marketing texts (optional) — deals, drinq of the week, and flash offers. We send these only if you opt in (for example, by checking the marketing box at sign-up), and they are sent from a separate phone number. Opting in is not required to create an account or make a purchase. Message frequency varies.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • Opt out: reply STOP to any message. Replying STOP to a marketing text stops marketing only; your login codes keep working.
  • Help: reply HELP to any message, or contact us at drinqbox@gmail.com or (712) 560-7014.

We do not share or sell your mobile information or text-message opt-in data with third parties for their marketing purposes. See our SMS Disclosure and Privacy Policy for details.

3. Bolts Loyalty Program

  • What Bolts are. "Bolts" are loyalty points offered free of charge. They are not a gift card, gift certificate, stored-value or prepaid card, money, credit, or property. Bolts have no cash value and are not redeemable for cash.
  • How you earn. Bolts are earned only — never purchased (currently 10 Bolts per $1 spent, plus a one-time 150-Bolt welcome bonus, referrals, ratings, and other promotions). You cannot buy Bolts, and no money or other thing of value is given in exchange for Bolts.
  • How you redeem. Bolts may be redeemed only for free or discounted Drinq Box drinqs and merchandise. Reward levels may change. Bolts are never redeemable for cash, refundable, or convertible to money.
  • Not your property. Bolts have no monetary value at any time, are not your property or a stored balance, and remain a revocable promotional benefit of Drinq Box.
  • Non-transferable. Bolts may not be sold, bought, transferred, assigned, gifted, pooled, or combined across accounts. Any attempt to do so is void.
  • Expiration. Your Bolts do not expire as long as you make at least one qualifying purchase every 180 days. After 180 consecutive days without a qualifying purchase, your balance expires and is forfeited; a purchase resets the window.
  • Forfeiture. You forfeit unredeemed Bolts, with or without notice, if you close your account, we suspend or close your account for a violation of these Terms, we reasonably suspect fraud or abuse, or the Program is terminated.
  • Changes. We may change, suspend, or discontinue the Program, earning rates, redemption levels, rewards, or expiration rules at any time. For changes that materially reduce the value of Bolts you have already earned, we will provide at least 30 days' advance notice and a reasonable opportunity to redeem, except where immediate change is needed to address fraud, security, or legal requirements.
  • Termination. We may terminate the Program at any time with at least 30 days' notice and an opportunity to redeem, except where law or fraud prevention requires immediacy. Because Bolts have no cash value, no refund or payment is owed for unredeemed or expired Bolts.
  • Promotional program. The Bolts program is a loyalty, award, and promotional program intended to qualify for the exclusions under 12 C.F.R. § 1005.20(b)(3) and Iowa's unclaimed-property exemption for awards, loyalty, or promotional programs.

4. Account Conduct

You agree not to misuse the Program, including but not limited to: creating multiple accounts, manipulating purchases or ratings to earn Bolts fraudulently, or sharing account credentials. We reserve the right to suspend or terminate accounts — and claw back Bolts — for conduct that violates these Terms.

5. Disclaimer of Warranties

The Program is provided "as is" and "as available," without warranties of any kind. We do not warrant that the Program will be error-free or that Bolts tracking will be uninterrupted. Drink and ingredient information in the app is provided for convenience only; if you have an allergy or dietary restriction, please confirm with staff at the trailer before ordering.

6. Limitation of Liability

To the fullest extent permitted by law, Drinq Box is not responsible for any technical issues, SMS delivery failures, or loss of Bolts due to system errors, and is not liable for indirect, incidental, or consequential damages. Our total liability for any claim relating to the Program will not exceed one hundred dollars ($100).

7. Privacy

Your use of the Program is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

8. Reviews & Ratings

When you rate a drinq, you grant Drinq Box a non-exclusive, royalty-free license to use and display that rating. You agree your ratings are your own honest opinions. We may offer Bolts for submitting a rating; the reward is the same regardless of how you rate, and is never conditioned on a positive rating.

9. Dispute Resolution; Arbitration; Class-Action Waiver

⚡ PLEASE READ — THIS AFFECTS YOUR LEGAL RIGHTS.

This section requires most disputes to be resolved by individual, binding arbitration instead of in court, and waives jury trials and your right to participate in a class action. Three things to know: (1) you can still use small-claims court for qualifying claims; (2) you can opt out within 30 days of first accepting these Terms, with no effect on your account; (3) arbitration is usually faster and cheaper than court. The full, controlling terms are below.

9.1 Agreement to Arbitrate. You and Drinq Box agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Program, the Drinq Box website or app, any text messages we send you, or your relationship with Drinq Box — whether based on contract, statute (including the Telephone Consumer Protection Act, 47 U.S.C. § 227), regulation, tort, or any other theory, and whether arising before, during, or after the termination of your account or these Terms — will be resolved by final and binding individual arbitration, except as provided in Sections 9.2 and 9.6. This agreement is governed by the Federal Arbitration Act. This Section 9 survives termination. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (and, where applicable, its Mass Arbitration Supplementary Rules), as modified by this Section.

9.2 Small-Claims Exception. Either party may bring a qualifying individual claim in small-claims court (for Drinq Box, the Small Claims Division of the Iowa District Court for Woodbury County) instead of arbitration, so long as it stays individual and in that court.

9.3 Informal Resolution First. Before starting arbitration, the complaining party must send a written Notice of Dispute to the other and allow 60 days to resolve it informally. Send yours to drinqbox@gmail.com or DRINQ BOX LLC, 519 W 20th St, Sioux City, IA 51103, with your name, account phone, a description of the dispute, and the relief sought. The limitations period is tolled while this runs.

9.4 Class-Action & Class-Arbitration Waiver. YOU AND DRINQ BOX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. This Section 9.4 is a material and non-severable part of the agreement to arbitrate: if it is found wholly unenforceable, then the entire agreement to arbitrate in Section 9.1 is null, and disputes will proceed in the courts in Section 9.7.

9.5 Jury-Trial Waiver. To the fullest extent permitted by law, you and Drinq Box each waive any right to sue in court and to a trial by judge or jury, except as provided in Sections 9.2 and 9.6.

9.6 Your Right to Opt Out (30 Days). You may opt out of this agreement to arbitrate (Sections 9.1, 9.4, and the jury waiver in 9.5) with no effect on the rest of these Terms or your account, by sending written notice within 30 days after you first accept these Terms to drinqbox@gmail.comwith the subject "Arbitration Opt-Out," or by mail to DRINQ BOX LLC, 519 W 20th St, Sioux City, IA 51103. Include your name and the phone number on your account.

9.7 Governing Law & Venue. The Federal Arbitration Act governs this Section 9; otherwise these Terms are governed by Iowa law, without regard to conflict-of-laws rules. For any dispute not subject to arbitration (including small-claims actions and claims after a valid opt-out), you and Drinq Box agree to the exclusive jurisdiction and venue of the state and federal courts in Woodbury County, Iowa.

9.8 Mass Arbitration.If 25 or more similar demands are filed against Drinq Box by or with the coordination of the same firm or group, the parties agree the AAA Mass Arbitration Supplementary Rules and staged fees apply, that a representative set of up to 20 bellwether cases proceeds first while the rest are stayed and tolled, that the parties will participate in a global mediation within 120 days after the bellwethers, and that no claimant's case will be indefinitely stayed (each claimant may proceed individually if their case has not advanced within 12 months of filing).

9.9 Severability. If any provision of this Section 9 is found unenforceable, it is severed and the remainder stays in effect — except Section 9.4, which is non-severable as stated. If the entire agreement to arbitrate is unenforceable, disputes proceed in the courts in Section 9.7, and the class and jury waivers continue to apply there to the maximum extent permitted by law.

10. Changes to These Terms

We may update these Terms from time to time. For material changes to Section 9 (arbitration), we will provide a renewed 30-day opt-out opportunity. Continued use of the Program after other changes constitutes acceptance of the updated Terms.

11. Contact Us

DRINQ BOX LLC
519 W 20th St, Sioux City, IA 51103
Email: drinqbox@gmail.com
Phone: (712) 560-7014